Privacy Policy
Effective Date: April 21, 2026
Pace Transportation Services, LLC (referred to here as “we,” “us,” or “our”) publishes this Privacy Policy so you understand what data we capture, why we capture it, and the safeguards surrounding phone numbers gathered for texting, outbound email, or website requests.
1. Information We Collect
You may voluntarily share categories such as:
- Identifiers (name, email, SMS-enabled phone numbers, billing or dispatch contacts)
- Financial or invoicing particulars connected to freight factoring programs
- Any other narratives you volunteer through forms or live conversations
2. How We Use Your Information
Processing activities include:
- Answering service tickets and operational questions
- Delivering transactional texts covering invoices, remittance notices, and account upkeep
- Posting payments and reconciling open balances
- Meeting statutory, regulatory, or carrier-partner mandates
3. Sharing Your Information
We never monetize address books. Limited transfers occur solely to:
- Communications processors such as RingCentral powering SMS relays
- Counterparties required to adjudicate freight factoring or brokered loads
- Authorities when subpoenas or safety directives require cooperation
4. Security
Administrative oversight, cybersecurity tooling, and physical access controls jointly reduce unauthorized disclosures within realistic industry norms.
5. Your Consent & Opt-Out
Volunteering digits or initiating contact signifies consent toward operational SMS from Pace Transportation Services, LLC. Revocation is immediate - reply “STOP” to any message channel or escalate through the mailing address or phone cues published site-wide.
6. Privacy Policy Disclaimer
Numbers captured strictly for texting programs stay out of unrelated affiliate marketing uploads.
7. Changes to This Privacy Policy
Rolling edits may arrive without advance fanfare beyond posting the freshest revision URL here.
SMS Terms & Conditions
Carrier compliance teams expect transactional SMS programs to articulate consent capture, taxonomy, cadence, and consumer controls. Pace mirrors those checkpoints below alongside any broader Terms hosted elsewhere.
1. SMS consent handling
Telephone identifiers gathered during opt-ins will not circulate to vendors for unsolicited promotional blasts unrelated to Pace operations.
2. Permitted message streams
After affirmative opt-in, Pace Transportation Services, LLC texts may relate to transactional categories such as account notifications (payments, underwriting, credential expirations, etc.).
3. Cadence benchmarks
Volume fluctuates alongside account activity - for illustration, transactional SMS might reach modest weekly counts (approximately five reminders) when tied solely to automated account-notification triggers.
4. Carrier tariff exposure
Your mobile plan dictates whether standard message/data rates attach; roaming or international gateways may surcharge differently versus domestic tiers.
5. Opt-in avenues
Consent originates when prospects submit Pace web forms acknowledging SMS disclosures.
- Digital submission remains the sanctioned route today
6. Opt-out choreography
Text “STOP” to any Pace message thread to mute automation, or contact our office verbally/in writing requesting removal lists.
7. Help keyword
Text “HELP” inside the subscribed thread when troubleshooting persists. Additional escalation links appear on this Privacy Policy landing page alongside Terms references.
Optional participation
Decline SMS entirely by omitting checkbox consent markers embedded on Pace forms.
8. Baseline disclosures
- Wireless messaging/data fees may apply per operator tariffs.
- STOP unsubscribes any automated cadence Pace controls.
- HELP routes you to staffed triage referencing Privacy Policy URLs and ancillary Terms postings.
- Frequency scales with transactional necessity.